Start a live-support chat from the Help Center ![]() However, if you have typical account and ad problems, the live chat can usually help you rather quickly, or at least guide you in the right direction. The chance of clarifying complicated and far-reaching problems in this way is likely to be relatively small. The bad news: Looking at the support topic selection, you will quickly notice that it is mainly ad and payment support. But if you are a private user looking for a way to find a direct contact, we have to disappoint you – this feature is not available for you. The good news is, some time ago, Facebook/Meta introduced a direct support chat for “professional” customers. In the following “No-Bullshit” article, we want to provide small businesses and Facebook page owners with a few tips on how and where to contact Meta Business support.
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